FAQ

When will my order ship? 

We will try our best to ship our your order as soon as possible. We usually ship them out the next day. If it hasn't been shipped out by the next day (not applicable to weekend orders, please allow 1-3 business days for processing time. 

Do you ship internationally?

Yes, we currently ship internationally. International shipping prices are out of Chikknails LLC control, they are automatically generated at checkout based on distance. Shipping times for international countries may vary from 1-4 weeks.

What if Chikknails doesn't have a item I'm searching for?

Please fill out the "Contact Us" form at the bottom of this website, we love hearing all comments and feedback from our customers. If we don't carry something in specific, we will look into it. We are always trying to expand our product line and hope to be a one stop shop in the future. You may also feel free to DM us via Instagram @chikknails and we will get back to you as soon as possible. 

What is your return policy?

Please refer to the "Return Policy" at the bottom of this website

What is your shipping policy?

Please refer to the "Shipping Policy" at the bottom of this website. 

What if I'm not satisfied with my order? 

Please fill out a "Contact Us" form and let us know what we can do better in, we strive to make a smile on our customers faces when they receive their goodies. Please let us know if you were unsatisfied and we will try to make it right!

How can we become a Chikknails Brand Ambassador? 

We love adding more members to the Chikk team! Follow us on Instagram @chikknails to see when our applications open back up. We search for new chikk babes every few months. 

I forgot to add something to my cart before checking out

If your order still hasn't been fulfilled/shipped feel free to reach out to us with your order number and name, we are more then happy to add it into your order and send you a invoice. 

How can I cancel a order?

We currently do not accept cancellations since all sales are FINAL. 

My order was cancelled, why was that?

If you're order was cancelled it would be for scoring mild or high on the fraud meter. Any order that is flagged will be automatically cancelled.